Privacy Policy
Connection Reset ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit connectionreset.co, how we use it, and the choices you have. By using this website, you agree to the practices described below.
Who we are
Connection Reset is a parenting education business operated by Craig Markham. If you have any questions about this policy or your information, you can reach us at craigconnectionreset@gmail.com.
Information we collect
We try to collect as little as possible. Specifically:
- Information you give us voluntarily. If you send us an email or fill out a form, we receive whatever you chose to share (for example, your name, email address, or message).
- Automatic technical information. Like most websites, our hosting provider automatically logs basic technical data when you visit — things like your IP address, browser type, device type, referring website, and the pages you visited. This data is used to keep the site running and secure.
- Analytics and advertising cookies. We may use tools like Meta Pixel and Google Analytics to understand how visitors find and use the site. These tools set cookies in your browser and may share anonymized usage data with Meta (Facebook) and Google. You can opt out of these at any time using your browser settings or the opt-out tools listed below.
How we use your information
We use the information we collect to:
- Operate and improve the website and the content we offer
- Respond to messages you send us
- Understand which content resonates with parents so we can make it better
- Show relevant ads to people who may benefit from Connection Reset
- Protect the site from abuse, spam, and fraud
We do not sell your personal information. We do not share your personal information with third parties except as described in this policy or when required by law.
The interactive demo
The demo experience hosted on this site (the "Kai Demo") runs entirely in your browser. It does not record, transmit, or store your interactions. Nothing you do inside the demo is sent to us or to anyone else.
Cookies
A cookie is a small text file stored in your browser. We use cookies for basic site functionality and for analytics and advertising as described above. You can disable cookies in your browser settings at any time, though some parts of the site may not work as well without them.
To opt out of Meta ad tracking, visit your Facebook ad preferences. To opt out of Google Analytics, install the Google Analytics opt-out browser add-on.
Third-party services
This site relies on a small number of third-party services to function, including our hosting provider (Hostinger), Google Fonts (for typography), Meta (for advertising analytics), and potentially Google (for site analytics). Each of these services has its own privacy policy, which governs how they handle any data they collect.
Children's privacy
This site is intended for adults — specifically, parents. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Your rights
Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, or delete information we hold about you, and the right to opt out of certain uses. To exercise any of these rights, email us at craigconnectionreset@gmail.com and we will respond within a reasonable timeframe.
Changes to this policy
We may update this policy from time to time as the site evolves or as the law changes. When we do, we will update the "last updated" date at the top of this page. Significant changes will be communicated more directly when possible.
Contact
Questions about this policy? Email craigconnectionreset@gmail.com.